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Rewards Program – Terms and Conditions

1. Program Overview

The Rewards Program (“Program”) is a customer loyalty program designed to reward eligible customers for purchases and engagement with participating locations and services operated by the Company (“Company,” “we,” “our,” or “us”). By enrolling in or participating in the Program, members (“Member,” “you,” or “your”) agree to be bound by these Terms and Conditions.

Participation in the Program is voluntary and free of charge unless otherwise specified.

2. Eligibility

The Program is open to individuals who:

• Are at least eighteen (18) years of age or the legal age of majority in their jurisdiction.
• Provide accurate and complete registration information when enrolling.
• Maintain a valid Program account in good standing.

The Company reserves the right to refuse enrollment or suspend participation if any eligibility requirements are not met.

3. Account Registration

To participate in the Program, customers must create a Program account through an approved registration method, which may include:

• Online registration through the Company website
• Mobile application enrollment
• In-store registration

Members are responsible for maintaining the confidentiality of their account credentials and for all activity occurring under their account.

The Company is not responsible for unauthorized access resulting from a Member’s failure to secure their account.

4. Earning Points

Members may earn reward points (“Points”) through qualifying purchases and promotional activities offered by the Company.

Points may be awarded for:

• Eligible purchases of products or services
• Promotional offers
• Limited-time campaigns
• Partner promotions where applicable

The number of Points earned per transaction may vary depending on the promotion or offer in effect at the time of purchase.

Points will only be awarded for transactions that comply with Program rules and may require the Member to present or scan their membership identifier at the time of purchase.

5. Points Posting

Points are typically credited to a Member’s account after the qualifying transaction is completed. Processing times may vary depending on the type of transaction.

The Company reserves the right to delay, adjust, or cancel Points if:

• A transaction is returned, refunded, or canceled
• Fraudulent activity is suspected
• A system error occurs

Members should review their account statements regularly and report discrepancies within a reasonable period.

6. Points Redemption

Accumulated Points may be redeemed for rewards, discounts, or benefits as determined by the Company.

Redemption conditions include:

• Points must reach the minimum redemption threshold.
• Points may only be redeemed during eligible transactions or through authorized redemption methods.
• Points have no cash value and cannot be transferred, exchanged, or redeemed for cash unless required by law.

Redemption rates, thresholds, and reward structures may change at the Company’s discretion.

7. Expiration of Points

Points may expire if:

• The Member account remains inactive for a defined period.
• The Program structure changes.
• Points are earned through limited-time promotional campaigns.

Specific expiration timelines may be communicated within promotional materials or account statements.

8. Returns and Adjustments

If merchandise associated with earned Points is returned or refunded, the corresponding Points may be deducted from the Member’s account.

If sufficient Points are not available in the account at the time of adjustment, the Company reserves the right to suspend the account until the negative balance is resolved.

9. Prohibited Conduct

Members may not:

• Use the Program for commercial resale or unauthorized purposes.
• Attempt to manipulate, abuse, or exploit the Program structure.
• Engage in fraudulent or deceptive activity related to Points accumulation or redemption.

Violation of these provisions may result in account suspension, cancellation of Points, or termination from the Program.

10. Account Suspension or Termination

The Company reserves the right to suspend or terminate a Member’s account if:

• The Member violates Program rules
• Fraudulent activity is detected
• The account remains inactive for an extended period

Upon termination, all unused Points may be forfeited without compensation.

11. Program Changes

The Company may modify, suspend, or terminate the Program at any time, including changes to:

• Point earning rates
• Redemption values
• Eligibility requirements
• Participating locations

Reasonable notice of significant changes may be provided through the Company website, mobile application, or email communication.

12. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

• System errors or technical malfunctions
• Lost or delayed Points transactions
• Unauthorized account activity
• Indirect or consequential damages related to Program participation

Participation in the Program is provided on an “as-is” basis.

13. Privacy

Participation in the Program may require the collection and processing of personal information.

Such information will be handled in accordance with the Company’s Privacy Policy and applicable data protection laws.

Members consent to the use of purchase and interaction data for the purposes of administering the Program and providing personalized offers.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where the Company operates.

Any disputes arising from participation in the Program shall be resolved through the appropriate legal channels within that jurisdiction.

15. Contact Information

For questions regarding the Program, Members may contact customer support through the Company’s official website or designated customer service channels.

I agree to the Rewards Program Terms and Conditions